PBA Services Corporation’s Privacy Policy


PBA respects the privacy of its members and others who utilize the Association’s services including visitors to the PBA’s website.

Most data PBA collects are used only to help PBA better serve its members, volunteers and others who use its services. It is our general policy to collect and store only personal information that our members and visitors knowingly provide. If our information usage policies change, we will notify persons of this change by a special announcement placed on the PBA website.

  1. General information usage collection and usage policy. PBA collects data from member organizations, volunteers and other users of Association products or services in order to meet the Association’s mission, serve member and volunteers’ needs, or to notify them of information that we believe will be useful to them. This data may on occasion be shared with other organizations that provide products or services to the financial services industry.

    1. Disclosures to Third Parties. PBA may make member and volunteer contact information available through the PBA Membership & Committee Directories to other members using its website and to those who register for its events. In addition, PBA may incorporate information users provide into hard copies of the Membership & Committee Directory that it may provide to members and may sell to requesters. On occasion, PBA may also provide limited data to third parties that offer products and services. These limited data include names, job titles, companies and business addresses, but do not include business phone numbers, business fax numbers or e-mail addresses.

  2. PBA’s Website. PBA does not collect any personal information from users browsing its website. Users to the public areas of our website browse anonymously. Only aggregate data -- such as the number of hits per page -- are collected. Aggregate data are only used for internal and marketing purposes and do not provide any personally identifying information.

    1. Members, Conference Registrants, and Other Customers. To gain access to members-only resources and personalization features on the PBA website, members and other users are asked to register and provide some limited information. These data are submitted voluntarily. PBA asks users to provide their name, member number (for members), organization name, business phone, and e-mail. Similar information may be submitted to PBA through membership applications, event registration, publication orders, and subscriptions. Additionally, for some emails sent in HTML format by PBA to its members through its list servers and electronic newsletters, PBA will collect specific information regarding what the recipient does with that email. For those emails, PBA will monitor whether a recipient subsequently clicks through to links provided in the message. Other information collected through this tracking feature includes: email address of a user, the date and time of the user's "click," a message number, name of the list from which the message was sent, tracking URL number and destination page. PBA only uses this information to enhance its products and distribution of those products to its members. This information is not sold or distributed in any other manner.

    2. Data Colled Via Website. PBA uses information voluntarily submitted by members and other customers in the following ways:

      1. (a) 

        PBA Member Services and Products. Generally, PBA and its direct subsidiary use data collected to improve their respective web contents; to respond to visitors' interests, needs and preferences; and to develop new products and services.

      2. (b) 

        Consent to Use Personal Information. For the purposes of the Data Protection Act(s) 1984 and 1998 (as applicable), PBA or its agents must store, host and otherwise process the information (including personal data) supplied by the User when registering for this Website. PBA may send such data outside the European Economic Area for processing. If you reside in the European Union, please indicate your consent that the personal information you have provided may be transferred and stored in countries outside of the EU, including the United States. User supplies information as defined above when registering for the website in order to allow PBA (or its designated agents) to use the information to send the User unsolicited direct mail advertisements, promotions, and solicitations for third parties' products and services.

      3. (c) 

        Credit Card Account Information. PBA does not disclose credit card account information provided by its members and customers. When members and customers choose to pay using their credit cards, PBA submits the information needed to obtain payment to the appropriate clearinghouse.

      4. (d) 

        Cookies. Cookies are files that contain information created by a web server that can be stored on a User's hard disk for use either during a particular session ("per-session" cookie) or for future use ("persistent" cookie). PBA uses cookies only to facilitate automated activity, store and track passwords, determine appropriate solicitations, and review navigation patterns. Cookies are not used to disseminate significant information about Users over the Internet or to analyze any information that Users have knowingly or unknowingly provided. When a user registers, the system will ask whether the user approves of the attachment of a cookie. Users may instruct their Internet browsers to opt out of accepting a "persistent" cookie and rather accept only a "per-session" cookie, but will need to login each time they visit the site to enjoy the full benefits. If the user declines the attachment of any cookie, the user may not have access to the full benefits of the website. Registration enables the site to better determine members' interest areas and provide the most relevant information.

    3. Other Sites. The PBA website contains links to other websites. PBA has no control over and is not responsible for the information usage policies or content of such sites.

      If any User suspects PBA has handled its personal information in a manner that does not comply with this policy, please contact PBA by e-mailing cferraro@pabanker.com or calling (717) 255-6900.